We only use the following methods to contact you.
Click here to download All FMB Security & Education Information.
The Farmers and Merchants Bank Official Website
The alerts are similar to the email alerts and are configured in the same area.
The text numbers will vary because they come form your email alert settings. See SMiShing info.
The texts will never compel you to call a number or to supply additional personal information.
See sample texts below.
The calls originate from 866.508.2693 and at times, will be live operators.
What are those calls like?
The operator will ask for the cardholder.
They will verify the address on file.
The operator will identify as Shazam calling for Farmers and Merchants Bank regarding card activity.
They will give you a case number and ask you to call the bank.
They will answer questions you may have but will not ask for a card number or any other personal information.
When in doubt call us.
The emails may include phone numbers to call which will most likely be an 800 number or a published number.
The email will never ask you to reply.
The email will never have an attachment.
The email will only include a link to unsubscribe such as: https://onlinebanking.thefarmersandmerchantsbank.com/Pages/Subscription.aspx?ID=qJR1o5tXBPx2vzMOHyuaizCDseCg0x5G.
Email alerts about your accounts will usually come from donotreply@farmersmerchants-bank.com
This is a test alert message. When you are sent a real alert it will contain the following message…
From: donotreply@farmersmerchants-bank.com <donotreply@farmersmerchants-bank.com>
Sent: Thursday, September 7, 2017 3:35 PM
To: johndoe@hotmail.com
Subject: Low Balance Test
Dear John Doe,
As of 9/7/2017 3:34 PM the balance of one of your accounts is now below $1,000.00. To view your balance, log in to our Online Banking website, and select your account. You will receive an e-mail notification every time activity in this account results in a balance below $1,000.00. Thank you for banking with The Farmers and Merchants Bank!
Account Nickname: Checking
Personal Note:
The Farmers and Merchants Bank
onlinebanking.thefarmersandmerchantsbank.com
If you no longer want to receive these email notifications please visit https://onlinebanking.thefarmersandmerchantsbank.com/Pages/Subscription.aspx?ID=qJR1o5tXBPx2vzMOHyuaizCDseCg0x5G
This is a test alert message. When you are sent a real alert it will contain the following message…
From: donotreply@farmersmerchants-bank.com <donotreply@farmersmerchants-bank.com>
Sent: Friday, September 8, 2017 12:22 PM
To: johndoe@hotmail.com
Subject: Statement Test
Dear John Doe,
As of 9/8/2017 12:22 PM an electronic copy of your bank statement is now available! To view your statement, log in to our Online Banking website, select your account, and then "Online Statements" from the menu on the left side of the page. Thank you for banking with The Farmers and Merchants Bank!
Account Nickname: Checking
Personal Note:
The Farmers and Merchants Bank
onlinebanking.thefarmersandmerchantsbank.com
If you no longer want to receive these email notifications please visit https://onlinebanking.thefarmersandmerchantsbank.com/Pages/Subscription.aspx?ID=qJR1o5tXBPx2vzMOHyuaizCDseCg0x5G
The email from address will look like this jsdaoe@farmersmerchants-bank.com and be sent to the email you provided in your application.
When in doubt, call our Main Office at 740.732.5621 or 888.881.5680
Main Office: 740.732.5621
Toll Free: 888.881.5680
If you filled out a mortgage application, you may receive a call from a loan officer from a number listed above.
For over 100 years, The Farmers and Merchants Bank has been serving the community. We would like to serve you, too. We’ve made switching to FMB as simple and convenient as possible.