Combat Scams and Fraud

Protect your identity and accounts

  • Do not click suspicious links or open unexpected attachments or texts. Be aware of Phishing emails and Smishing texts.
  • Do not provide account info to links in emails or texts.

Do not provide account information over the phone to live or automated systems other than FMB
Telephone Banking at:

Toll Free – 888.439.5494
740.732.7837, 740.732.5090, 740.732.5256

  • Always verify the identity of the person on the phone by calling back a known number, which are listed below. Go to phone numbers.
  • Do not use unknown or unsafe devices to access your account.This includes cell phones, tablets or computers.
  • Use only phones, tablets and computers with the latest software and security patches.

Use auto-update for all programs to receive the latest security patches. See Securing Your Device.
Windows XP and Windows Vista (as of 4/11/2017) are no longer updated by Microsoft. Consider upgrading to Windows 10.
Use anti-virus software and keep it updated. See Securing Your Device.
Keep your browser updated. See Securing Your Device.

We are providing these instructions as a courtesy only. We cannot and will not provide any support beyond providing these written instructions. Do not call for technical support.

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Phishing Emails

Phishing Emails

Learn More

Phishing is a form of fraud in which the attacker tries to learn information such as login credentials or account information.


Beware of SMiShing Texts

SMiShing Texts

Learn More

SmiShing is about sending false, fake text messages, claiming the mobile user that they have won a free product or need to enter information.


Securing Your Devices

Securing Your Devices

Secure Your Windows Device

Instructions on how to increase security on your Windows Devices.

Secure your Android Device

Instructions on how to increase security on your Android Devices.

Secure Your IOS Device

Instructions on how to increase security on your iOS Devices.


Online Banking Security

Online Banking Security

Online Banking Information

Online Banking security is intended to prevent unauthorized access to your account, validate your identity, protect your account information from fraudulent use, and prevent the theft of your identity.

Online Bill Pay

Understand the risks of using Online Bill Pay and learn how to protect yourself.

Business Online Banking

Business Online Banking has enhanced electronic transaction capabilities. It is extremely important that you heed all the guidance in this document. Businesses should also consider additional security measures.